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Returns, Refunds and Exchanges Policy

All sales are final.  Safe & Soundwill only issue refunds if the product is found to be defective by Safe & Sound or the incorrect product was shipped.  A Return Merchandise Authorization (RMA) number is required to process retuned merchandise.  All refunds will be made within 14 days after the product is returned with an RMA number.  Request for returns after 30 days from the purchase date will not be honored

It is important to note that every effort is made to ensure the above is not necessary.

Chuck Ward
Safe & Sound Llc.
18421 New Kent Highway,
Barhamsville, VA 23011
Office-(804) 843-9077


We do not guarantee that the item(s) shown on this web site will be identical to the item(s) your receive do to occasional color, size, or weight  changes. Prices are subject to change without notice and we will not be liable for any inaccuracies or errors on this web site.

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded. 

Shipping Policy


All orders are shipped within 48 hours Monday - Friday 8am - 5pm.


We use the following carriers to deliver our orders:


Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.





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